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Plain-English answers on cover, claims and renewals — plus the odd update from us.

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Business, Tech & AI

Should Employees Put Company Information Into AI Tools?

AI tools can help with writing, planning and admin, but company information should only be entered when the tool and its intended use are approved.

5 min read
Home

How to Protect Your Home This Winter

Cold weather, heavy rain and strong winds can put extra strain on your property. A few simple checks could help prevent damage and keep your home comfortable.

5 min read
Business

Preparing Commercial Premises for Winter

Winter weather can damage buildings, make paths unsafe and disrupt day-to-day operations. Preparing early can help protect your property, employees and customers.

6 min read
Tech & AI

What Is Gadget Insurance?

Gadget insurance can help cover the cost of repairing or replacing electronic devices after accidental damage, theft or loss. Cover varies between policies, so check the exclusions, excess and replacement terms.

3 min read
Motor

Car Insurance Changes You Need to Report

Moving home, changing jobs or modifying your car could affect your cover. Keeping your details up to date helps your policy match your circumstances.

6 min read
Motor

What are Car Insurance Groups?

Car insurance groups indicate the risk linked to different vehicles, but they are only one factor insurers use when calculating a quote.

5 min read
Business, Tech & AI

How to Spot Deepfake Calls, Emails and Videos

AI can make scam calls, emails and videos look and sound convincing. Knowing the warning signs can help you stop, check and avoid being rushed into a decision.

9 min read
Business, Tech & AI

Do Small Businesses Need Cyber Insurance?

Cyber insurance is not a legal requirement for most UK businesses, but it may provide valuable protection if you depend on technology or handle sensitive information.

6 min read
Motor, Home

What to Do Before Storm Austen Hits

Strong winds and heavy rain from Storm Austen could disrupt travel and put homes, gardens and vehicles at risk. Take simple steps before conditions worsen.

5 min read
Motor

What Happens After a Car Insurance Claim?

After you make a car insurance claim, the claim handler will check your cover, assess the damage and investigate what happened. Your car may then be repaired or declared a total loss.

6 min read
Business

What Is Business Interruption Insurance?

Business interruption insurance can help replace lost income and cover certain extra costs when an insured event disrupts your normal trading. The policy wording determines which events and losses qualify.

4 min read
Home

Why autumn rain doesn’t always end a drought

A few wet autumn days cannot always replace the water lost during months of dry weather. Know what prolonged dry conditions could mean for your home.

4 min read
Motor, Travel & lifestyle

Learner Driver Tips: Build Confidence Behind the Wheel

Clear goals, purposeful practice and honest feedback can help you build confidence behind the wheel at your own pace. Before private practice, check the rules and insurance.

5 min read
Business

Is Your Business Ready for Halloween?

Getting your business ready for Halloween means checking decorations, walkways and fire safety, as well as making sure your insurance reflects your plans.

4 min read
Motor, Travel & lifestyle

Autumn Driving Hazards and How to Prepare

Heavy rain, wet leaves, fog and low sun can reduce visibility and grip in autumn. A few simple checks and changes to your driving can help you feel more prepared.

6 min read
Home

What Is Subsidence? Signs, Causes and Insurance

Cracks do not always mean subsidence, but sudden or growing damage may need professional assessment. Knowing the warning signs can help you decide when to seek advice.

4 min read
Motor

What Is Fronting in Car Insurance?

Fronting happens when someone is declared as the main driver to make car insurance cheaper, even though another person uses the car most. Find out how to avoid incorrect policy details and the consequences of fronting.

5 min read
Tech & AI

AI in Insurance: What Does It Mean for You?

AI can help insurers answer enquiries, assess risk, process claims and detect possible fraud. Customers should still check policy documents and protect sensitive data.

6 min read
Travel & lifestyle

World Tourism Day: Your Essential Holiday Checklist

Celebrate World Tourism Day by getting ahead of the packing. Our checklist covers the documents, tech, health, money and insurance essentials before you fly.

4 min read
Business

What Is Professional Indemnity Insurance?

Professional indemnity insurance can help protect your business against the cost of claims that your advice, services or work caused a client financial loss.

6 min read
Business

Common Risks Facing Landlords

Owning rental property can provide steady income, but missed rent, property damage or a legal dispute can quickly become costly.

5 min read
Tech & AI

Is It Safe to Upload Your Insurance Policy to an AI Tool?

AI tools can make insurance wording easier to understand, but uploading a full policy may put personal information at risk. AI-generated summaries may also miss or misunderstand important details.

7 min read
Money & life

Why Choose an Insurance Broker?

An insurance broker can compare prices and cover from a panel of providers, help you understand your options and arrange your chosen policy.

6 min read
Home

A Complete Guide to Home Emergency Cover

Burst pipe at midnight? Here's how Home Emergency cover works, what each of the three tiers includes, and the conditions that decide a claim.

4 min read
Motor

A Complete Guide to Tools in Transit Insurance

Your tools are your livelihood. Here's what Tools in Transit covers, the overnight parking rules that affect every claim, and the exclusions to know.

3 min read
Motor

A Complete Guide to the Motor Legal Policy

After a non-fault accident, your excess and hire car costs aren't automatically covered. Here's how Motor Legal helps you recover them — and what it won't pay for.

4 min read
Motor

Choosing the Right Breakdown Cover

Basic, Enhanced or Ultimate? A clear look at what each breakdown policy covers, what it doesn't, and how to pick the right level for your journeys.

4 min read
Motor

Choosing the Right Guaranteed Hire Vehicle Cover

Being involved in a motoring incident is stressful enough without the added worry of losing your transport. If your car is written off or undriveable, getting to work…

4 min read
Home

A Complete Guide to Your Home Legal Policy

Unexpected legal issues can be incredibly stressful, and worrying about the high cost of solicitors can often deter people from defending their rights. The Family Legal Protection policy,…

4 min read
Motor

How to Spot Ghost Brokers on Social Media

Passing your driving test is one of the best feelings in the world. Paying for your first year of car insurance? Not so much. With prices for new…

3 min read
Home

Is Your Home Ready for Storm Season?

Storms and heavy rain can cause serious damage, but a little preparation goes a long way. At One Call, we’ve teamed up with Ageas to help you stay…

1 min read
Business

The Importance of Risk Management in Business Insurance

In today’s fast-paced and ever-changing business environment, risk is an inevitable part of running a company. From economic downturns and natural disasters to cyberattacks and legal liabilities, businesses…

4 min read
Business

The Basics of Professional Indemnity Insurance

Running a business in the UK comes with its share of challenges and responsibilities, especially when offering professional advice or services to clients. Mistakes can happen, and even…

4 min read
Business

Safeguarding Your Business: Why Cyber Insurance Matters

In an increasingly digital world, businesses of all sizes rely heavily on technology to operate. From storing sensitive customer data to processing online transactions, the digital footprint of…

4 min read
Home

Solar Panels and Home Insurance

With the growing concern about climate change and rising energy costs, more homeowners are turning to solar panels as an eco-friendly solution to power their homes. Solar panels…

4 min read
Home

How to Value Your Home Contents

From the curtains hanging in your bedroom to the smart speaker in your kitchen or the power tools in your shed, it’s not always easy to estimate how…

5 min read
Home

Common Causes of House Fires and How to stay safe

In 2022, the fire and rescue services were called out to 152,608 fires. [1]From electrics to cooking, house fires can start in many ways. Ageas have outlined the most common causes…

6 min read
Motor

2030 Ban On Car Sales

Most of us have heard of the 2030 ban on the sale of new petrol and diesel cars without grappling with the details. Here, Ageas run through the…

5 min read
Motor

How to drive safely in heavy rain

Driving in the rain can be dangerous but sometimes a soggy road trip can’t be avoided. With a little planning before you go, you can have a safer,…

4 min read
Motor

When to use your fog lights

You use your fog lights when driving in fog. Simple, right? Except many drivers use them when it’s not foggy and some people don’t even know where their…

4 min read
Home

Heating: Low and Long or Time Bursts

With such high energy bills, if you can afford to turn on your heating in the colder months, then you’ll want to do so as cost-effectively as possible.…

6 min read
Home

How to Protect your home from high winds

Perhaps unsurprising, gales are the most common cause of damage and disruption in the UK, according to the Met Office, and the average cost of damage each year…

5 min read
Motor

Bridging the Gap: Understanding UK GAP Insurance

What is GAP Insurance? Guaranteed Asset Protection, commonly known as GAP insurance, serves as a financial safety net. It covers the shortfall between the amount you paid for…

3 min read
Motor

How to stay safe driving on icy roads

Driving in ice can be dangerous and many people choose to stay at home until the weather’s thawed out. But if you do need to drive on icy…

5 min read
Home

How to protect your home during winter

Keep your home warm and safe this winter by taking steps to protect it from common damage caused by tough weather. It could save you a lot of…

3 min read
Motor

Low Traffic Neighbourhoods – what you need to know?

16 October Low traffic neighbourhoods (LTNs) are not a new thing, they have been around since the 1970s. Although, in spring 2020, the Government announced mass funding toward…

3 min read
Motor

New Net Zero Plan: The Car Industry

9th October 2023 The Prime Minister (PM) announced on the 20th September this year that the ban on new petrol and diesel car sales will be pushed back…

3 min read
Home

An Insight into the Current Housing Market

02 October 2023 We know the housing market seems uncertain at the moment during the cost-of-living crisis and the soaring mortgage rates. Does this mean we are heading…

3 min read
Travel & lifestyle

The Importance of Travel Insurance

25th September Wednesday 27th September marks World Tourism Day, so we wanted to discuss with you what travel insurance is and why it is important to have travel…

3 min read
Money & life

How can Physical Activity Affect your Life Insurance Policy

18 September 2023 We can’t believe we’re already halfway through September, before you know it we’ll be celebrating Halloween! As September 20th marks National Fitness Day, it is…

4 min read
Money & life

Pension Awareness Week: are you clued up on your pension?

11th September, 2023 We’re all working hard to save for our future and ensure financial stability, especially nowadays as the cost of living continues to increase. However, many…

4 min read
Motor

Why do cars lose their value?

4 September 2023 As the cost-of-living crisis has got us all watching our money, you’ll want to make sure you are spending wisely when it comes to purchasing…

3 min read
Motor

How can you prevent keyless car theft?

29 August 2023 Everyone deserves to feel like their car is secure when not in use. However, some keyless entry systems have provided a weakness in modern cars…

3 min read
Tech & AI

The Everything App – What is it?

21 August 2023 A few weeks ago, the world woke up to an ‘X’ where the familiar blue and white bird used to be, and notifications were coming…

3 min read
Money & life

An Insight into Financial Awareness

14 August 2023 As today is National Financial Awareness Day, we wanted to talk to you about all things finances such as financial education, the impact of your…

4 min read
Money & life

The rise and risks of cryptocurrency

7th August, 2023 As technology develops at a rapid rate, so does the way that we use our money. The use of contactless payments was already becoming increasingly…

4 min read
Travel & lifestyle

Staying in the UK this Summer

31st July, 2023 We can’t believe we’re already halfway through Summer, where has the year gone?! Summertime only means one thing - holiday! If you are planning a…

4 min read
Money & life

Debunking 6 common insurance myths

11th July, 2023 Insurance has been around for hundreds of years and, as with anything that’s been around that long, it’s bound to stir up a few misconceptions.…

5 min read
Motor

What is GAP insurance and is it right for you?

26th June, 2023 We know that your hard-earned money is incredibly important, and if you recently used it to splash out on a new car then you’ll want…

4 min read
Travel & lifestyle

Keeping your pets safe this summer

19th June, 2023 As the warm weather continues, are you as excited as we are to be making the most of it with our pets by our side?…

4 min read
Money & life

What is a 100% mortgage and is it right for you?

17th May, 2023 Saving for a mortgage deposit is no easy feat, especially when you’re already paying for rent and bills elsewhere. Plus, with the likes of rental…

3 min read
Travel & lifestyle

Travelling safely with your pets in the car

11th April, 2023 Pets really do make the best companions, so it’s no surprise that many of us love to bring them along with us on our road…

5 min read
Travel & lifestyle

Four Easter traditions from around the world

3rd April, 2023 As we head into spring, Easter celebrations are well underway all around the world. To celebrate this religious holiday, we took a look at four…

4 min read
Money & life

How to recognise and avoid an online scam

20th March, 2023 Technology is constantly developing and as the software that we use becomes more advanced, so do the scammers who manipulate it. Cybercrime is more rampant…

6 min read
Money & life

Spring Budget 2023: what does it mean for you?

17th March, 2023 The Chancellor of the Exchequer, Jeremy Hunt, recently announced the new 2023 Spring Budget - a fiscal statement with the purpose of providing an update…

5 min read
News & updates

National Careers Week: why choose a career in insurance?

9th March, 2023 With National Careers Week, a week-long campaign that celebrates careers guidance in education across the UK, taking place this week, what better time to delve…

3 min read
Motor

Get your motorbike ready for spring

It’s that time of year! Spring is around the corner, warmer weather is finally on the horizon and motorcycle riders are preparing to get their bike ready for the months…

3 min read
Money & life

Valentine’s Day: love and life insurance

Happy Valentine’s Day! Today, we’re looking at the connection between love and life insurance. We know that the topic of life insurance isn’t a small one, but could…

3 min read
Money & life

Is your ‘cheap insurance’ too good to be true?

30th January, 2023 As household bills continue to rise amid the cost-of-living crisis, fraudsters and scammers are more prevalent than ever. So, it’s important to keep in mind…

3 min read
Travel & lifestyle

Four romantic destinations for a Valentine’s getaway

25th January, 2023 Wow, where has this month gone? We’ll soon be heading into February which means Valentine’s Day is just around the corner! So, we’ve rounded up…

4 min read
Travel & lifestyle

Helpful tips to ensure a smooth holiday

10th January, 2023 If you’re anything like us, then you’re spending these dark mornings and gloomy days dreaming of a holiday, right? We don’t blame you. As the…

4 min read
Travel & lifestyle

Upcoming strikes and how they could affect you

4th January, 2023 With many industries up and down the UK facing strike action, we know that it can be hard to keep up with everything that’s going…

5 min read
News & updates

One Call 2022 – a year in review

28th December, 2022 Wow, where has the time gone?! Another year has passed us by. So, as we’re getting over the excitement of Christmas and preparing to head…

4 min read
Tech & AI

The benefits of protecting your gadgets

19th December, 2022 Nowadays, our gadgets are an incredibly important part of our lives and we’re rarely without at least one of them, such as a phone in…

3 min read
Home

Protect your home from theft this Christmas

12th December, 2022 The festive season is now in full swing as people across the UK begin their Christmas shopping. However, this means that there’s items within the…

3 min read
Travel & lifestyle

How is Christmas celebrated around the world?

5th December, 2022 It’s December, which means Christmas is almost here! But, as the weather continues to get colder here in the UK, have you got travel on…

4 min read
Motor

Road Safety Week: how to stay safe on the roads

14th November, 2022 Everyone deserves to feel safe on the roads, and as the winter weather draws in across the UK, it’s more important than ever to ensure…

4 min read
Travel & lifestyle

Top 5 eerie places to visit for Halloween

21st October, 2022 October can only mean one thing… Halloween is creeping around the corner and what better way to celebrate than with a ghostly getaway? Lucky for…

5 min read
Motor

How to report a breakdown via the customer portal

22nd September, 2022 Breaking down can be stressful and sometimes dangerous, depending on where you’ve broken down. Our main aim is to help keep you safe and get…

3 min read
Motor

Stay safe (and save cash) by checking your tyre pressure

16th September, 2022 It’s easily forgotten about sometimes, but you should always remember the importance of checking your vehicle’s tyre pressures, tread depth and general condition on a…

5 min read
Motor

The problem with parking on private driveways

26th August, 2022 If a stranger parks on your private driveway, no doubt you’d be pretty upset about it. But, how would you feel knowing that the act…

3 min read
Home

What is home emergency cover?

9th August, 2022 An emergency is almost always stressful, inconvenient and disruptive, but home emergency cover can provide peace of mind should the unexpected happen To put it…

6 min read
Home

Heat waves take their toll on our cars and homes

25th July, 2022 Temperatures have truly soared this month, with highs of over 40 degrees – the highest ever recorded in the UK, causing wildfires and travel disruption. No doubt,…

4 min read
Motor

What are the safest cars to drive?

19th July, 2022 We all want peace of mind knowing that we’re driving a safe and reliable vehicle. This is particularly important for the new, inexperienced drivers or…

2 min read
Money & life

How can I claim my £400 energy bill grant?

30th May, 2022 The soaring energy crisis is affecting the entire nation right now and it’s only expected to get worse as the energy price cap is set…

3 min read
Home

Smart meters: the next generation of energy meters

24th May, 2022 In a bid to upgrade the UK’s energy system, energy suppliers are installing smart meters as part of a national government programme to replace older…

3 min read
Motor

Government clampdown on private parking charges

18th May, 2022 We’ve all worried about the dreaded yellow ticket at some point - especially when relying on common privately controlled parking spots. The good news is…

3 min read
Home

A guide to getting rid of household pests

Unwelcome guests, in the form of insects, spiders and rodents, can make an appearance at any time – but, particularly in the warmer months. For the most part,…

5 min read
Motor

How does black box car insurance work?

4th May, 2022 Drivers who traditionally face higher insurance premiums - like new drivers, drivers with motoring convictions and young people in particular - can reap the benefits…

3 min read
Motor

Driving tips to save you money on fuel

The price of petrol and diesel in the UK is one of the highest in the world thanks to the combined costs of crude oil, fuel duty, VAT,…

4 min read
Home

Get your facts right when buying home insurance!

When buying home insurance - it’s important to avoid making errors of “material fact” that could result in a claim being rejected at a later date. According to…

4 min read
Home

Failing to report DIY blunders could be costly

18th March, 2022 ‘Enthusiastic amateurs’ who make a mess of ambitious home improvement projects and fail to inform their insurer afterwards could run the risk of leaving themselves…

3 min read
Motor

Number plate changes arrive in the UK

10th March, 2022 Two new rules for licence plates came into force on March 1, affecting new vehicles as well as cars already on the road. These rules could…

2 min read
Home

How to protect your home against storm damage

Storms are estimated to cause around £300 million worth of damage each year in the UK, according to the Met Office. Whilst most home insurance policies offer some…

4 min read
Motor

A guide to smart motorways

The roll-out of smart motorways has been put on hold for five years so the Government can collect and assess more data following the concerns of road safety…

6 min read
Motor

How to check your motor insurance claims history

19th January, 2022 In a nutshell, your claims history is a record of every motor insurance claim you have made on your policy in the past. Whether you…

4 min read
Motor

What you should do after a road accident

December 15th, 2021 Last year’s lockdowns saw the number of casualties from road traffic accidents fall by 25 per cent, but even with pandemic restrictions, more than 115,000…

3 min read
Money & life

Insurance fraud is not a victimless crime

9th December, 2021 The number of detected fraudulent insurance claims fell by 10 per cent in 2020 to their lowest level since 2007, but still cost an eye-watering…

3 min read
Money & life

How to avoid being scammed by fraudsters

9th December, 2021 Criminals continue to trick unsuspecting UK consumers out of millions of pounds every year, with crime-fighters and anti-fraud agencies issuing regular warnings for people to…

4 min read
Home

Are you putting your home at risk?

12th November, 2021 Did you know that fires in sheds, garages and conservatories rose by 16% last year since 2019? An article from the *BBC states that insurer Zurich…

3 min read
News & updates

We’ve won the Insurance Choice Awards!

8th November, 2021 After 13 weeks of suspense and prolonged excitement, we’re delighted to announce that we’ve achieved the ‘Best Overall Insurance Broker’ title for the Insurance Choice…

3 min read
Motor

Protect your vehicle against catalytic converter thieves

28th October, 2021 Drivers are being encouraged to protect their vehicles from catalytic converter thefts as police work to tackle an all-too-common problem. Catalytic converters (otherwise known as…

3 min read
Home

Beat the burglars when the clocks go back

14th October, 2021 The clocks always go back on the final Sunday of October as British Summer Time comes to an end at 2am. Although it happens every…

3 min read
Motor

How new speed limiters could impact your car insurance

7th October, 2021 New speed limiting software called the Intelligent Speed Assistance system (ISA), will be mandatory for all new cars from next year, despite the UK leaving…

2 min read
Motor

UK number plate changes come into force today

The rules on British number plates for anyone travelling abroad in their car are set to change from today, 28th September 2021. 28th September, 2021 Previously, Brits would…

3 min read
News & updates

One Call staff walk 700km in aid of cancer research

15th September, 2021 UK care services are slowly recovering from the devastating blow caused by the pandemic. However, with an estimated 50,000 cancer cases going untreated or late…

2 min read
Motor

Is your vehicle compatible with E10 petrol?

Here’s everything you need to know about the new petrol type “E10” and how to check if your vehicle is compatible 27th September, 2021 As of 1st September,…

2 min read
News & updates

One Call Challenge

10th August, 2021 Employees from the One Call Group climb the height of Mount Everest to break isolation and raise money for Cancer research. Over 300 employees from…

3 min read
News & updates

One Call Insurance pledges to protect local jobs

Amidst a backdrop of a global pandemic, the looming end to the furlough scheme and early indicators of a rise in unemployment, Doncaster based insurance broker - One…

2 min read

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