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About One Call Insurance

Find out more about us, our values and our mission

Providing a wide range of insurance to customers in the United Kingdom since 1995

One Call Insurance lets you compare car insurance, home insurance, van insurance, motorbike insurance and travel insurance from our panel of trusted insurance providers. As well as these, we also offer many other insurance products and services including temporary insurance, learner driver insurance and breakdown.

We know value is a key factor when choosing who you purchase your insurance from. It’s not all about who is cheapest though. We try to offer customers added benefits you don’t get with other providers.

That’s why when you buy our car insurance we include a FREE Breakdown service and FREE Motor Legal Cover.

Complete your quotes online or contact our live chat team to arrange your insurance quickly and easily. For your peace of mind we’re authorised and regulated by the Financial Conduct Authority. You can verify this by checking reg: 302961 on the register, here.

  1. 1995
    • Where it started

      The company is formed

      Our founder and CEO, John Radford, establishes One Call Insurance.

  2. 1998
    • Growth

      Twenty local branches

      We reach the milestone of 20 branches, serving customers across the region.

  3. 2005
    • Products & services

      One Call Commercial launches

      Commercial insurance products launch under the One Call Commercial umbrella.

  4. 2010
    • Products & services

      Home insurance arrives

      Home insurance launches on the major comparison websites.

  5. 2013
    • Products & services

      We start insuring commercial vehicles

      Van insurance launches on the major comparison websites.

  6. 2014
    • Award

      Broking Initiative of the Year

      Winner at Insurance Post's 2014 Fraud Awards.

  7. 2015
    • Products & services

      Our online journey goes live

      One Call Compare for car insurance launches online.

  8. 2016
    • Products & services

      Motorbike, telematics and black box

      Motorbike insurance launches on the major comparison websites, alongside our first telematics and black box policies.

    • Growth

      370,000 customers

      We pass the 370,000 customer milestone.

  9. 2017
    • Products & services

      Our online journey grows

      One Call Compare launches online for home, van and motorcycle.

    • Growth

      460,000 customers

      We pass the 460,000 customer milestone.

    • Award

      Broking Initiative of the Year, again

      Winner at Insurance Post's 2017 Fraud Awards.

  10. 2018
    • Growth

      Half a million customers

      We pass the 500,000 customer milestone.

    • Growth

      £200 million GWP

      £200 million gross written premium achieved in the 12 months to December 2018.

  11. 2019
    • Growth

      650,000 customers

      We pass the 650,000 customer milestone.

  12. 2021
    • Award

      Best Overall Insurance Broker

      Winner at the 2021 Insurance Choice Awards.

    • Finalist

      Customer Champion of the Year

      Shortlisted in the Broker category at the 2021 Insurance Times Awards.

  13. 2022
    • Products & services

      Pay As You Drive launches

      Pay As You Drive is a monthly policy priced on the miles you actually drive, with an upfront charge for parked protection.

    • Award

      Best Overall Insurance Broker

      Winner at the 2022 Insurance Choice Awards.

    • Award

      Best Overall Commercial Broker

      Winner in the Smart Money People competition.

  14. 2023
    • Products & services

      One Click is launched

      A new online self-service product, available 24/7.

    • Award

      Best Overall Insurance Broker, three years running

      Winner at the 2023 Insurance Choice Awards for the third consecutive year.

    • Award

      Best Personal Insurance Broker

      Winner in the Smart Money People competition, voted for by our customers.

    • Growth

      Top UK insurer for renewal retention

      One Call Insurance ranked first of all UK insurers on overall renewal retention, at 82.6%.

One Call Insurance was founded in 1995 by John Radford. From our offices in Doncaster we expanded to other areas of South Yorkshire, offering home and car insurance quotes to people in the area.

We now offer the whole of the UK great car insurance quotes, as well as offering home insurance, van insurance, commercial insurance, temporary insurance, learner driver insurance and travel insurance.

We also love to support local charities. In the last few years we have supported Doncaster-based charities such as FireflyBluebell Wood and Eve Merton Dreams Trust.

Our head office is still based in Doncaster, so you are guaranteed to speak to a trained agent within the UK, whatever your query.

After all this time our mission statement remains the same:

"Ensuring good consumer outcomes are at the heart of our culture."

John Radford
Founder of One Call Insurance Services Limited

Find out about our charity work here at One Call

We love to support local charities!

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