BT Redcare, one of the UK’s most widely used alarm signalling systems with around 100,000 customers across the UK, is set to shut down later this year. Leaving thousands of businesses and homeowners needing an alternative solution. If your security or monitoring system relies on BT Redcare, now is a good time to explore alternative options to ensure continued protection.
What is BT Redcare and Why is it Shutting Down?
For decades, BT Redcare has been a trusted provider for secure alarm signalling for homes and businesses, sending alerts to keyholders, monitoring centres, and emergency services when alarms are triggered. It’s commonly used for intruder and fire alarms, as well as fridge temperature monitoring, sprinklers, and water leak detection systems.
However, BT has announced that all BT Redcare systems will stop working by 1 August 2025 – or earlier if your contract expires before then. This means that alarm systems currently using Redcare will need replacement equipment to continue functioning.
Who Needs to Take Action?
If you have an alarm system that relies on BT Redcare, whether for home security, business premises, or specialist monitoring, you’ll need to switch to a new provider as soon as possible. With thousands of customers needing replacements, demand for alternative systems is likely to surge.
How to Choose a Replacement
To ensure a smooth transition, consider the following when selecting a new system:
✔️ Use a trusted provider – Choose a company regulated by the National Security Inspectorate (NSI) (including National Approval Council for Security Systems NACOSS – approved firms) or the Security Systems and Alarm Inspection Board (SSAIB).
✔️ Schedule installation in advance – Booking early can help avoid potential delays.
✔️ Ensure proper installation – Work with a reputable alarm installation company to avoid future issues.
✔️ Keep up with maintenance – An annual service contract with a reputable alarm maintenance provider helps ensure everything stays in working order.
Why Acting Early Can Help
Replacing your system ahead of time means you won’t have to worry about last-minute installation backlogs, potentially leaving your property unprotected. In some cases, insurance policies may also require a functioning alarm system to remain valid, making it even more important to secure a replacement quickly.
What’s Next?
If you’re unsure whether your alarm system is affected or need help choosing the right replacement, it’s always a good idea to speak with a security provider. Planning ahead will help ensure a smooth transition with no disruption to your alarm service.
