We can help you online now
No need to call, we can help you quickly and easily via live chat!
What would you like help with?
Talk to our friendly team
If you want to make a change to your policy such as:
- Change of vehicle
- Change of address
- Add or Remove a driver
- Add modifications or security device
Please use our Live Chat feature, no more call queues!
Still want to speak with us?
Monday - Friday: 08:00am - 5:30pm
Saturday - Sunday: 08:00am - 4:00pm
Want to speak to us about your renewal?
If you want to speak to one of our friendly agents about your renewal please call the correct department.
Motor Insurance Renewals
Mon - Fri 8am - 8pm Sat & Sun 8am - 6pm
Report an incident
To report an incident please call our claims line, we're open 24 hours a day, 7 days a week.
24-Hour Accident Helpline
0203 738 7300
24/7, 365 days a year
Want to speak to us about cancelling your policy?
To discuss cancelling your policy please use our Live Chat service and speak to one of our friendly agents.
I wish to make a complaint
Live Chat opening hours
Monday to Friday: 08:00am - 8:00pm
Saturday: 08:00am - 6:00pm
Sunday: 08:00am - 6:00pm
To discuss a complaint please use our Live Chat service and speak to one of our friendly agents.
Talk to our Platinum Team
As a Platinum Scheme customer you have access to your own dedicated team, who will be able to help with any queries or changes you may require
If you wish to discuss or make changes to your policy, please contact us on:
Monday - Friday: 08:00am - 08:00pm Saturday - Sunday: 08:00am - 06:00pm
Please be aware that this line can only assist with Platinum Scheme enquiries. If you are not a Platinum customer, you will be required to hang up and re-dial the correct number