Contact Us

Want to speak to us about your renewal?

If you want to speak to one of our friendly agents about your renewal please call the correct department.

Report an incident

To report an incident please call our claims line, we're open 24 hours a day, 7 days a week.

24-Hour Accident Helpline
0203 738 7300
24/7, 365 days a year

Want to speak to us about cancelling your policy?

To discuss cancelling your policy please use our Live Chat service and speak to one of our friendly agents.

Car Insurance Sales

If you have purchased a policy online and wish to track its progress:   01302 554 016
If you would like a quote or to purchase a new policy:   01302 554012
Mon - Fri 8am - 8pm, Sat & Sun 8am - 6pm

I wish to make a complaint

To discuss a complaint please use our Live Chat service and speak to one of our friendly agents.

Talk to our Platinum Team

As a Platinum Scheme customer you have access to your own dedicated team, who will be able to help with any queries or changes you may require

If you wish to discuss or make changes to your policy, please contact us on:

01302 567 820

Opening Times:

Monday - Friday: 08:00am - 08:00pm
Saturday - Sunday: 08:00am - 06:00pm

Please be aware that this line can only assist with Platinum Scheme enquiries. If you are not a Platinum customer, you will be required to hang up and re-dial the correct number