Breakdown/Claim
Car Insurance...
What would you like help with?
Talk to our friendly team
If you want to make a change to your policy such as:
- Change of vehicle
- Change of address
- Add or Remove a driver
- Add modifications or security device
Please use our Live Chat feature, no more call queues!
Live Chat opening hours
Monday to Friday: 8:00am - 8:00pm
Saturday & Sunday: 9:00am - 4:00pm
Want to speak to us about your renewal?
If you want to speak to one of our friendly agents about your renewal please contact us using our live chat service.
Live Chat opening hours
Monday to Friday: 08:00am - 8:00pm Saturday & Sunday: 09:00am - 4:00pm
Report an incident
To report an incident please call our claims line, we're open 24 hours a day, 7 days a week.
24-Hour Accident Helpline:
0203 738 7300
Our claims line is available 24/7, 365 days a year
Want to speak to us about cancelling your policy?
To discuss cancelling your policy please use our Live Chat service and speak to one of our friendly agents.
Live Chat opening hours
Monday to Friday: 08:00am - 8:00pm Saturday & Sunday: 09:00am - 4:00pm
Car Insurance Sales
If you would like a quote or to purchase a new policy please click HERE
If you have purchased a policy online and wish to track its progress, please contact one of our friendly live chat agents by clicking below:
Live Chat opening hours
Monday to Friday: 08:00am - 8:00pm Saturday & Sunday: 09:00am - 4:00pm
I wish to make a complaint
Live Chat opening hours
Monday to Friday: 08:00am - 8:00pm Saturday & Sunday: 09:00am - 4:00pm
To discuss a complaint please use our Live Chat service and speak to one of our friendly agents.
Talk to our Platinum Team
As a Platinum Scheme customer you have access to your own dedicated team, who will be able to help with any queries or changes you may require.
If you wish to discuss or make changes to your policy, please contact us via our live chat service.
Live Chat opening hours
Monday to Friday: 8:00am - 8:00pm Saturday & Sunday: 9:00am - 4:00pm
Please be aware our Platinum team can only assist with Platinum Scheme enquiries. If you are not a Platinum customer, you will be required to end chat and re-select the correct department