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Do I need GAP insurance?

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You might need GAP insurance if you have a car on finance, on lease, or own a relatively new car outright and want to ensure you could recover the total cost of what you paid for it, if your vehicle ever is stolen or written off.

We explain how to find out if you need GAP insurance and what steps you can take to secure this kind of coverage for your vehicle. Read our guide to work out if GAP insurance is right for you.

What is GAP insurance?

GAP insurance stands for "Guaranteed Asset Protection" and is designed to run along with your regular car insurance policy. If your car is stolen or written off, your insurer will pay out an amount that's based on the value of your car at the time of the accident. GAP insurance could help to compensate you for the amount you purchased it for, making up for the gap after your car insurance has paid out.

GAP insurance can be particularly useful to help to cover the cost of your finance repayments or lease. Check out our guide on What GAP Insurance Is; for more detail about how it works.

How do I know if I need GAP insurance?

Before taking out GAP insurance, you should check whether you're already adequately covered - look into whether your existing car insurance or finance agreement covers you for the original cost of your vehicle, in the event it's written off or stolen.

There are a few things to consider if you're wondering whether you need GAP insurance, as well as which option is right for you:

  • Premiums: Use the handy tool on One Call's Gap Insurance quote page to help find out the cost of your premiums over the term you require GAP insurance for, compared to how much you expect your car to depreciate over this term. This will give you the potential shortfall you might face if you don't have this type of cover.
  • What is covered: Check the amount that your car would be covered for with GAP insurance, as well as if any claim limits may apply. It may also be worth checking for any other aspects that could help, in the unfortunate event that something happens to your car - for example, One Call could cover a £500 policy excess when you make a claim.

Who should use GAP insurance?

Any car owner can get GAP insurance, but some might find it more beneficial than others. Here are a few examples of when it could be most useful:

  • New cars: While you could get GAP insurance on either a new or used car, it is more likely to be useful on a new car. This is because the value of newer cars tends to depreciate very quickly, which in turn could mean there is a large gap between the amount your insurer pays out and the price you paid when you purchased your vehicle. However, be aware that your car insurance may replace your car anyway if it is under 12 months old at the time of your claim.
  • Financed cars: If you bought your car on finance, particularly with a high rate of interest, then GAP insurance could benefit you. Rather than having to continue to make payments on a vehicle that you will never get to drive again, GAP insurance could be used to pay off your outstanding debt.
  • Leased vehicles: You might need GAP insurance if you have a leased vehicle, particularly if you have a long-term agreement on your car. This insurance could help with your lease payoff, so that you're not left with a large bill that might run into the thousands. However, before choosing a GAP insurance policy, make sure this cover is not already built into your lease.

How to claim on your GAP Insurance with One Call Insurance

If you choose GAP insurance with One Call and need to claim, the process is straightforward. Just follow this step-by-step guide:

  1. Start by speaking to your car insurance provider about a potential settlement to see what they can offer you.
  2. Gather the information you need to make a claim on your GAP insurance. Also, check what your excess is and if there are any time limits for submitting your claim. This information will all be detailed in your terms and conditions.
  3. If you need to make a claim, please call us on 0333 043 1328 quoting "Combined Gap Insurance" or alternatively you can email

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