Breakdown/Claim
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No need to call, we can help you quickly and easily via live chat!
Van Insurance...
What would you like help with?
Talk to our friendly team
If you want to make a change to your policy such as:
- Change of vehicle
- Change of address
- Add or Remove a driver
- Add modifications or security device
Please use our Live Chat feature, no more call queues!
Live Chat opening hours
Monday to Friday: 08:00am - 8:00pm
Saturday: 08:00am - 6:00pm
Sunday: 08:00am - 6:00pm
Still want to speak with us?
Customer Services
01302 554015
Monday - Friday: 08:00am - 5:30pm
Saturday - Sunday: 08:00am - 4:00pm
Want to speak to us about your renewal?
If you want to speak to one of our friendly agents about your renewal please call the correct department.
Live Chat opening hours
Monday to Friday: 08:00am - 8:00pm
Saturday: 08:00am - 6:00pm
Sunday: 08:00am - 6:00pm
Motor Insurance Renewals
01302 554010
Mon - Fri 8am - 8pm Sat & Sun 8am - 6pm
Report an incident
To report an incident please call our claims line, we're open 24 hours a day, 7 days a week.
24-Hour Accident Helpline
0203 738 7300
24/7, 365 days a year
Want to speak to us about cancelling your policy?
To discuss cancelling your policy please use our Live Chat service and speak to one of our friendly agents.
[livechat]-generalSpeak to customer services
Motor Insurance Customer Services
01302 554015
Monday - Friday: 08:00am - 5:30pm
Saturday - Sunday: 08:00am - 4:00pm
Van Insurance Sales
If you have purchased a policy online and wish to track its progress:
01302 554 016
If you would like a quote or to purchase a new policy:
01302 554012
Mon - Fri 8am - 8pm, Sat & Sun 8am - 6pm
I wish to make a complaint
Live Chat opening hours
Monday to Friday: 08:00am - 8:00pm
Saturday: 08:00am - 6:00pm
Sunday: 08:00am - 6:00pm
To discuss a complaint please use our Live Chat service and speak to one of our friendly agents.
Speak to customer services
Motor Insurance Customer Services
01302 554015
Monday - Friday: 08:00am - 5:30pm
Saturday - Sunday: 08:00am - 4:00pm