IMPORTANT INFORMATION: COVID-19 help, support and FAQs
IMPORTANT INFORMATION:
COVID-19 help, support and FAQs
Opening Times : Live chat is open 8am to 8pm Mon - Fri, 9am to 4pm Sat & Sun

Contact Us

Home Insurance...

Home Insurance...

What would you like help with?

 

Talk to our friendly team

If you want to make a change to your policy such as:

  • Change of address
  • Add/Remove a specified item
  • Add/Remove a joint proposer
  • Change the mortgage provider

Please use our Live Chat feature, no more call queues!


Live Chat opening hours

Monday to Friday: 08:00am - 8:00pm
Saturday & Sunday: 09:00am - 4:00pm


Want to speak to us about your renewal?

If you want to speak to one of our friendly agents about your renewal please contact us using our live chat service.


Live Chat opening hours

Monday to Friday: 08:00am - 8:00pm
Saturday & Sunday: 09:00am - 4:00pm


Report an incident

To report an incident please call our claims line, we're open 24 hours a day, 7 days a week.


24-Hour Accident Helpline


0203 738 7300

Our claims line is available 24/7, 365 days a year


Want to speak to us about cancelling your policy?

To discuss cancelling your policy please get in touch with one of our friendly agents via live chat.


Live Chat opening hours

Monday to Friday: 08:00am - 8:00pm
Saturday & Sunday: 09:00am - 4:00pm


Home Insurance Sales


If you would like a quote or to purchase a new policy please click HERE

If you have purchased a policy online and wish to track its progress, please contact one of our friendly live chat agents by clicking below:


Live Chat opening hours

Monday to Friday: 08:00am - 8:00pm
Saturday & Sunday: 09:00am - 4:00pm


I wish to make a complaint


Live Chat opening hours

Monday to Friday: 08:00am - 8:00pm
Saturday & Sunday: 09:00am - 4:00pm


To discuss a complaint please use our Live Chat service and speak to one of our friendly agents.