Contact Us

Home Insurance...

Home Insurance...

What would you like help with?

 

Talk to our friendly team

If you want to make a change to your policy such as:

  • Change of address
  • Add/Remove a specified item
  • Add/Remove a joint proposer
  • Change the mortgage provider

Speak to customer services

Customer Services
01302 554013
Monday - Friday 8am to 5:30pm
Saturday - Sunday 8am to 4pm

Want to speak to us about your renewal?

If you want to discuss your renewal please call and speak to one of our friendly agents.

Speak to customer services

Home Insurance Renewals
01302 554013
Mon - Fri 8am - 8pm Sat & Sun 8am - 4pm

Report an incident

To report an incident please call our claims line, we're open 24 hours a day, 7 days a week.

24-Hour Accident Helpline
0203 738 7300
24/7, 365 days a year

Want to speak to us about cancelling your policy?

To discuss cancelling your policy please call and speak to one of our friendly agents.

Speak to customer services

Home Insurance Customer Services
01302 554013
Monday - Friday 8am to 5:30pm
Saturday - Sunday 8am to 4pm

Home Insurance Sales

If you have purchased a policy online and wish to track its progress:   01302 554 016
If you would like a quote or to purchase a new policy:   01302 554013
Mon - Fri 8am - 8pm Sat & Sun 8am - 4pm

I wish to make a complaint

Live Chat opening hours

Mon-Fri 5:30pm - 8pm

To discuss a complaint please use our Live Chat service and speak to one of our friendly agents.

Click or tap here for alternative contact options

Speak to customer services

Home Insurance Customer Services
01302 554013
Mon - Fri 8am - 8pm Sat & Sun 8am - 4pm