Should you need any help or support in the handling of your policy, please feel free to contact us via live chat and we will be more than happy to assist you.
Please think before you call and if you can self-serve or contact us via live chat we’d really appreciate it. We’re trying to keep our phone lines clear for customers that are elderly, vulnerable or struggling financially – so please do not call this number if you are able to self-serve as this dedicated customer relation team will be unable to assist you.
Alternatively, if you prefer you can write to us as the address below. Please send a letter including the policy holder’s full name and policy number, plus your contact details and a copy of the policy holders’ death certificate, and we will be in contact.
One Call Insurance Services Limited
First Point
Balby Carr Bank
Doncaster
South Yorkshire
DN4 5JQ
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One Call Group
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Unoccupied Home Insurance is a specialised insurance product and would need to be handled by one of our agents. Please call us today and see how we can help.
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